ARTIFICIAL INTELLIGENCE AND PUBLIC SERVICES: PROSPECTS OF DIGITALIZATION IN UZBEKISTAN
Keywords:
Artificial Intelligence, Digitalization, Public Services, Uzbekistan, E-government, Innovation, Transparency, Governance.Abstract
This article examines the potential of Artificial Intelligence (AI) in
transforming public services in Uzbekistan. It analyzes the current digitalization
process, explores opportunities for enhancing efficiency, transparency, and
accessibility, and identifies existing challenges. The paper highlights the importance
of
AI-based solutions for improving governance and accelerating national
development.
References
1. Ganiev, B. M. (2025). Harnessing Digital Transformation for Strategic
Implementation: A Case Study of Uzbekistan’s Public Sector. International
Journal of Artificial Intelligence, 1290-1299.
2. Kun.uz. (2025, July 22). Uzbekistan to integrate AI into healthcare, courts, and
public services.
3. UzDaily.uz. (2024, October 17). Uzbekistan adopts AI technology
development strategy until 2030.
4. One.uz. (2025, October 22). Artificial intelligence will be introduced in public
administration.
5. UzDaily.uz. (2025, October 21). Uzbekistan Hosts Training on Artificial
Intelligence and Big Data for Public Services.
